Shipping policy

Thank you for shopping with Lumária Beauty.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will contact you via email.

Shipping Times

Estimated delivery times are as follows:

• United Kingdom: 5–10 business days

• International: 7–15 business days

Delivery times are estimates and may vary due to customs, carrier delays, or external factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your order appears to be lost or significantly delayed, please contact us at support@lumariabeauty.com and we will assist you.